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Heres how you can add a device to your Microsoft account:

  • Sign in to your Microsoft account on an Xbox or Windows 10 device.

  • Sign in to the Microsoft Store on your Windows 10 PC. 

  • Go to, select Dont see your device?, then follow the instructions.

  • On an iOS device: Download Microsoft Edge from the Apple App Store and sign in with your Microsoft account.

  • On an Android device: Download Microsoft Edge, Microsoft Launcher, or Your Phone Companion from the Google Play Store and sign in with your Microsoft account.

  • MacOS devices cant be added at this time.

Register a device to see its warranty

To see the warranty coverage for your Surface, Surface accessory, Xbox, or Xbox accessory, youll need to register its serial number. Some online features wont be available when you add your device this way.

  1. Go to, sign in, and select Don’t see your device? to continue.

  2. Enter your devices serial number to register it to your account.

  3. Select your device to see its warranty information.

Note: If your Surface is managed or owned by your company or organization, you dont need to register it. To contact support and get additional resources for that situation, see Surface for Business help.

Fix a device

If youre having problems with your device, you can get help online and create a service order. After you register your device, heres how to create a service order:

  1. Go to, sign in, and select the device thats having issues.

  2. Select Start order, then follow the instructions.

Rename a device

Change the default name of your device so you can quickly identify it in your Microsoft account. When you want to download an app or game to another device, youll be able to find the device using its new name.

On the PC you want to rename:

  1. Select Start  > Settings  > System  > About .

  2. Select Rename this PC.

  3. Enter a new name and select Next. You may be asked to sign in.

  4. Select Restart now or Restart later.

On the Xbox you want to rename:

  1. Select Settings  > System > Console info > Name.

  2. Enter the new name and select Enter.

  3. Restart your Xbox.

Remove a device

If you dont use a device but it still appears in your devices, heres how to remove it:

  1. Go to, sign in, and find the device you want to remove.

  2. Select Show details to see info for that device.

  3. Under your devices name, select Manage > Remove.

  4. Review your device details, select the check box, Im ready to remove this device, then select Remove.

If you want to remove a device for a child in your family, have your child sign into, then follow the same instructions.

Find or fix a device in your Microsoft account

If your device is missing, and youve signed in to it with your Microsoft account, you might be able to find it. Heres how:

  1. Sign in to

  2. Find the device you want to find, then select Show details.

  3. Select Find my device.

  4. To check for any security issues, go to Windows Defender settings, select Show details, and check your security status.

For more info on finding your device, go to Find and lock a lost Windows device.

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